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AspenClaims

Structured Field Inspection Services

You keep the decisions.
We deliver the documentation.

For carriers who retain coverage and estimating in-house: field inspection, structured capture, and QA-reviewed delivery back to your desk.

Structured

Same format, every file

Same-day Report

Turnaround on qualifying assignments

QA Reviewed

Before delivery

Nationwide Field

Coverage across the lower 48

Structured Field Inspections

We inspect the property, document the damage, and deliver a structured report to your desk. You keep coverage and estimating in-house — we’re your eyes in the field, not the decision-maker on the file.

Purpose-built field technology drives consistent, reliable documentation on every inspection.

Consistent format and organization, file after file.

Reviewed before delivery for completeness.

What you receive for each assignment

Field documentation — consistent structured format

Field documentation

Consistent, structured format

Organized labeled photos tied to observations

Photos

Organized, labeled, tied to observations

Damage observations documented by area and component

Damage observations

Documented by area and component

Final report reviewed before delivery

Final report

Reviewed before delivery

Claim decisions retained by carrier

Claim decisions

Retained by you

CAT response scales structured field inspections under surge

Facing a catastrophe event? CAT response scales structured field inspections under surge - same format, same review, at volume.

Frequently Asked Questions

Everything your adjusting desk needs to know about dispatching, security, and our nationwide field operations standard.

01 What's the difference between full claim handling and a field inspection?

A field inspection is narrower than full claim handling. With structured field inspection services, Aspen inspects the property, documents the damage, and delivers a structured report – the carrier retains coverage decisions and estimating in-house. Full claim handling covers the whole file: contact, inspection, coverage documentation consistent with carrier direction, estimating, reporting, and QA review, all managed end to end by the licensed adjuster. Inspection-only assignments are the right-sized call when the carrier wants to keep the decisions in-house and use Aspen as the eyes in the field.

Aspen’s structured field inspection services deliver purpose-built field technology, consistent format across every inspection, and a QA-reviewed structured report to the carrier desk. Each inspection includes field documentation in a consistent structured format, photos organized and labeled to observations, damage observations documented by area and component, and a final report reviewed before delivery. Coverage and estimating decisions remain with the carrier – Aspen is the eyes in the field, not the decision-maker on the file.

Yes. Aspen delivers roof inspection services, wind & hail inspection assignments, and water damage inspection across residential and commercial claims adjusting, nationwide. Each inspection follows the same structured format – consistent documentation, organized photos tied to observations, and pre-delivery QA review. Whether the assignment is a single residential roof inspection or a commercial water damage inspection during surge volume, the file arrives in the format the carrier desk expects.

Yes. Aspen handles residential and commercial claims adjusting across both service tracks – full claim handling and structured field inspections. On the inspection side, residential inspections cover single-family homes, multi-family properties, and dwelling structures. Commercial inspections cover retail, office, industrial, multi-tenant, and specialty commercial properties. Each assignment follows the same operational standard: purpose-built field technology, consistent documentation format, and pre-delivery review.

Yes. When an event hits, Aspen’s CAT response services for insurance carriers include structured field inspections at scale. As a catastrophe claims adjusting company operating nationwide, we’re ready to mobilize quickly with centralized dispatch, experienced field teams, and the same documentation standard that governs daily inspection volume. The structured format, the QA review, and the pre-delivery discipline hold under surge – same file standard, same report format, at volume.

Inspection-only is often the right-sized call.

Keep LAE where it belongs — assign an inspection and keep the decisions in-house.

Send an assignment — start with an inspection

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Start with an inspection. See the quality firsthand.

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