Services
One standard across every assignment.
Full claim handling, structured field inspections, catastrophe response, large loss, and specialty
assignments – nationwide, under independent adjusting.
Full Claim Handling & Structured Field Inspection Services. Same operational standard.
Carriers may use us for one or both services. Each assignment is designated at intake, whether submitted individually or in batches.
Full Claim Handling.
- Licensed property adjusters across residential, commercial, and complex losses.
- Carrier-specific guidelines and report formats built into every assignment.
- Xactimate and Cotality estimating with QA review before delivery.
- Large and complex losses matched to experienced adjusters.
Structured Field Inspections.
We inspect the property, document the damage, and deliver a structured report to your desk. You keep coverage and estimating in-house — we’re your eyes in the field, not the decision-maker on the file.
- Purpose-built field technology drives consistent documentation on every inspection.
- Consistent format and organization, file after file.
- Reviewed before delivery for completeness.
Catastrophe Response
When an event hits, Catastrophe Response is how we scale — whether you’re assigning full claim handling or field inspections. The same first-touch protocols, structured capture, and pre-delivery review that govern daily volume hold under surge, so you scale without sacrificing documentation quality or file control.
How we scale CAT response
Service tracks
Full claims or inspections.
Deployment
Aligned to event conditions.
Field resources
Adjusters and inspectors.
File standard
Reviewed at any volume.
Specialized work, same standard.
Certain assignments require specialized experience. We support select appraisal, scene investigation, farm and ranch, and municipal and public entity assignments with qualified professionals and managed file delivery.
Appraisal
Independent appraisal services focused on scope and amount of loss under the policy’s appraisal provision. Coverage decisions remain with the carrier.
Scene Investigation
On-site documentation of conditions, damage patterns, and physical evidence to support the carrier’s investigation of complex or disputed losses.
Farm & Ranch
Claim handling and field inspections for dwellings, barns, outbuildings, agricultural structures, and equipment.
Municipal & Public Entity
Claim handling and field documentation for municipalities and public entities, aligned with carrier and program requirements.
Frequently Asked Questions
Everything your adjusting desk needs to know about dispatching, security, and our nationwide field operations standard.
01 What's the difference between full claim handling and a field inspection?
Full claim handling services cover the entire file – contact, inspection, coverage documentation consistent with carrier direction, estimating, reporting, QA review, and carrier communication. The licensed adjuster manages the file end to end. Structured field inspection services are narrower: we inspect the property, document the damage, and deliver a structured report to your desk, while the carrier keeps coverage and estimating in-house. Both tracks are delivered under one operational standard, and each assignment is designated at intake so the desk knows which track applies.
02 Does Aspen handle both residential and commercial claims?
Yes. Aspen provides residential and commercial claims adjusting across daily claims adjusting services, catastrophe response, and specialty assignments. Our licensed adjusters cover residential dwellings, commercial property, large and complex loss adjusting services, and specialized work such as farm and ranch insurance claims adjusting and municipal and public entity claims adjusting. Each assignment type is handled under the same operational standard, with carrier-specific guidelines and report formats built into every file.
03 What specialty claims services does Aspen offer?
Beyond full claim handling and structured field inspection services, Aspen supports select specialty assignments: appraisal (focused on scope and amount of loss under the policy’s appraisal provision), scene investigation services for insurance claims involving disputed or complex losses, farm and ranch insurance claims adjusting for agricultural properties and structures, and municipal and public entity claims adjusting aligned with carrier and program requirements. Large loss claims adjusters with the relevant experience are matched to files that require them.
04 What CAT response services does Aspen provide for insurance carriers?
Aspen is a catastrophe claims adjusting company serving carriers nationwide. When an event hits, we’re ready to mobilize quickly – with centralized dispatch, experienced field teams, and documentation quality that holds under volume. CAT response services for insurance carriers span both of our service tracks: full claim handling and structured field inspection services. The same first-touch protocols, structured capture, and pre-delivery review that govern daily volume hold under surge. CAT engagement typically begins with a direct conversation rather than a form.
05 What property inspection services does Aspen provide?
Aspen delivers roof inspection services, wind & hail inspection, water damage inspection, and structured documentation across residential and commercial properties nationwide. Each inspection follows a consistent format and is reviewed before delivery for completeness. Field technology drives disciplined documentation on every assignment, and the resulting report is designed to support the carrier’s coverage and estimating decisions – whether the file is a single daily inspection or one of thousands during a CAT event.
Two ways to start.
Send us an inspection and see the difference firsthand – the easiest way to try our work. Ready to assign a claim? We’re glad to take it. Either way: one form, one standard.
